LiveRetro: Visual Analytics for Strategic Retrospect in Livestream E-Commerce
Yuchen Wu, Yuansong Xu, Shenghan Gao, Xingbo Wang, Wenkai Song, Zhiheng Nie, Xiaomeng Fan, Quan Li
2023-10-26T03:12:00ZGMT-0600Change your timezone on the schedule page
Livestream E-commerce, Visual Analytics, Multimodal Video Analysis, Marketing Strategy, Time-series Modeling.
Livestream e-commerce integrates live streaming and online shopping, allowing viewers to make purchases while watching. However, effective marketing strategies remain a challenge due to limited empirical research and subjective biases from the absence of quantitative data. Current tools fail to capture the interdependence between live performances and feedback. This study identified computational features, formulated design requirements, and developed LiveRetro, an interactive visual analytics system. It enables comprehensive retrospective analysis of livestream e-commerce for streamers, viewers, and merchandise. LiveRetro employs enhanced visualization and time-series forecasting models to align performance features and feedback, identifying influences at channel, merchandise, feature, and segment levels. Through case studies and expert interviews, the system provides deep insights into the relationship between live performance and streaming statistics, enabling efficient strategic analysis from multiple perspectives.