Quantifying the Impact of XR Visual Guidance on User Performance Using a Large-Scale Virtual Assembly Experiment

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Keywords

[Human-centered computing]: Visualization, Human computer interaction (HCI), Interaction design—Empirical studies in visualization, HCI, and interaction design, AR/VR/XR, Visual Guidance

Abstract

The combination of Visual Guidance and Extended Reality (XR) technology holds the potential to greatly improve the performance of human workforces in numerous areas, particularly industrial environments. Focusing on virtual assembly tasks and making use of different forms of supportive visualisations, this study investigates the potential of XR Visual Guidance. Set in a web-based immersive environment, our results draw from a heterogeneous pool of 199 participants. This research is designed to significantly differ from previous exploratory studies, which yielded conflicting results on user performance and associated human factors. Our results clearly show the advantages of XR Visual Guidance based on an over 50\% reduction in task completion times and mistakes made; this may further be enhanced and refined using specific frameworks and other forms of visualisations/Visual Guidance. Discussing the role of other factors, such as cognitive load, motivation, and usability, this paper also seeks to provide concrete avenues for future research and practical takeaways for practitioners.